Refund Policy

30-day money-back guarantee

If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — no reason required. This applies to monthly and yearly subscriptions and to extra team seats.

How to request a refund

Refunds are processed by our payment provider, Paddle. To request a refund, visit paddle.net and open the order in question, or email us at kjdowdell61@gmail.com with the email address on your account and the date of the charge. We will pass your request to Paddle the same business day where we can.

Once approved, Paddle returns the money to your original payment method. Depending on your bank it can take several business days to appear.

After the first 30 days

You can cancel at any time from your billing page. Cancelling stops the next charge, and your paid plan stays active until the end of the period you already paid for. If you believe you were charged in error — for example a duplicate payment or a renewal you cancelled — contact us and we will review it with Paddle.

Who handles refunds

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

Customer payments your business receives from its own clients through your payment link are not part of this policy — those are handled by the provider you chose.

Questions

Email kjdowdell61@gmail.com. See also our Terms of Service and Privacy Notice.